Terms & Conditions

Effective Date: 01 July 2025

 

Welcome to SHALOM. These Terms and Conditions govern your use of our website, services, and any purchases made through our online store. By accessing our website or placing an order, you agree to be bound by the following terms.

 

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1. Company Information

 

SHALOM is a Christian accessories brand based in South Africa.

Email: shalom.ministry@icloud.com

Website: www.shalom.co.za 

 

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2. Products and Orders

    •    All products are subject to availability.

    •    Product descriptions, images, and prices are accurate to the best of our knowledge, but we reserve the right to correct any errors.

    •    We reserve the right to refuse or cancel any order for any reason, including suspected fraud or pricing errors.

 

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3. Pricing and Payment

    •    All prices are listed in South African Rand (ZAR).

    •    We accept secure payments via approved payment gateways (e.g. PayFast, Yoco, etc.).

    •    Payment must be made in full before your order is processed and shipped.

 

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4. Shipping

    •    We only ship within South Africa.

    •    Shipping terms, costs, and timeframes are detailed in our Shipping Policy.

    •    SHALOM is not liable for delays caused by courier services, natural events, or public holidays.

 

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5. Returns and Refunds

    •    Our Returns Policy outlines the process for returns and refunds.

    •    Items must be returned in their original condition and packaging.

    •    Custom or personalised products are non-refundable unless defective.

 

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6. Intellectual Property

    •    All content on our website (including logos, designs, images, and text) is the property of SHALOM and is protected by South African copyright laws.

    •    You may not copy, reproduce, or use any of our content without written permission.

 

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7. Limitation of Liability

    •    SHALOM is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

    •    Our liability is limited to the value of the purchased item(s).

 

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8. Privacy

    •    Your personal information is handled according to our Privacy Policy, which complies with the POPIA (Protection of Personal Information Act).

 

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9. Account Responsibility

    •    If you create an account on our website, you are responsible for maintaining the confidentiality of your login details.

    •    You agree to provide accurate and complete information and notify us of any changes.

 

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10. Changes to Terms

    •    SHALOM reserves the right to update or change these terms at any time.

    •    It is your responsibility to check this page periodically for changes. Continued use of our website means you accept any updates.

 

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11. Governing Law

 

These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes will be subject to the jurisdiction of South African courts.

 

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If you have any questions about these Terms, please contact us at shalom.ministry@icloud.com