Privacy Policy
Effective Date: 01 July 2025
SHALOM. (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information in line with our Christian values of honesty, respect, and integrity. This Privacy Policy explains how we collect, use, share, and protect your data when you interact with us—whether through our website, social media, or in person
1. Information We Collect
When you use our services or make a purchase from SHALOM, we may collect the following information:
• Personal Information: Your name, contact details (email address, phone number, physical address), and billing or shipping information.
• Order Information: Items purchased, order history, and payment method (processed securely through third-party providers).
• Account Information (if you register on our site): Username, password, and preferences.
• Marketing & Communication Preferences: Your consent to receive devotionals, newsletters, or promotional offers.
• Technical Data: IP address, browser type, device information, and usage data (via cookies and analytics tools)
2. How We Use Your Information
We use your information to:
• Fulfill and deliver your orders.
• Provide customer support.
• Send order confirmations, shipping updates, and service emails.
• Share inspiring Christian messages, promotions, and special offers (if you opt in).
• Improve our website, products, and customer experience.
We do not sell your personal information
3. How We Protect Your Information
Your information is stored securely and only accessible to authorized staff. We use encryption, secure servers, and payment gateways to safeguard your data.
4. Sharing Your Information
We may share your information with:
• Trusted service providers, such as payment processors or delivery services, only as necessary to complete your order.
• Legal authorities, if required by law or to protect our rights.
We never share your information with unrelated third parties for marketing purposes.
5. Cookies & Analytics
We may use cookies and analytics tools (like Google Analytics) to improve your shopping experience and understand how users interact with our site. You can control cookie settings in your browser.
6. Your Rights
Under South Africa’s Protection of Personal Information Act (POPIA) and other applicable laws, you have the right to:
• Access and request a copy of your personal data.
• Correct or update your information.
• Withdraw consent for marketing communication at any time.
• Request that we delete your personal information (subject to legal obligations).
To exercise any of these rights, please email us at shalom.ministry@icloud.com
7. Children’s Privacy
SHALOM does not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received such information, we will delete it promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of the policy. You are encouraged to review this page regularly to stay informed.
9. Contact Us
If you have questions or concerns about your privacy or this policy, please contact us at:
SHALOM.
Email: shalom.ministry@icloud.com
Website: www.shalomthestore.com